Industry: Industrial Manufacturing
Location: Greater Denver Area, Colorado
Service Provided: Generator Removal, Fuel Tank Extraction, Mechanical Labor Coordination, Cost Review and Billing Clarification
Overview
A manufacturing facility contracted Generator Source to remove an on-site generator, disconnect the associated fuel tank, coordinate mechanical labor, and prepare the tank for disposal. As the project expanded due to unplanned weight and handling requirements, the customer requested clarity on billing, markups, and overall project costs. Generator Source worked closely with the client to provide transparency, cost breakdowns, and options to help them stay within budget.
The Challenge
The customer received multiple service orders for generator removal, mechanical contractor labor, and fuel tank transport. As the project evolved, the customer became concerned about the total cost being higher than their original internal estimate. They also wanted to understand the markup structure, labor rates, sublet labor costs, and whether any reductions could be made. The customer was under pressure to stay within the bid they had provided to their own client and needed clear communication to manage expectations.
Our Assessment
Generator Source reviewed each service order line by line, including transport, mechanical contractor involvement, labor hours, and vendor charges. The team confirmed that all markups had been set to the lowest allowable margin due to the high-dollar nature of the project. The coordinator also verified the customer’s internal project constraints to determine whether any adjustments could be made without impacting labor fairness, vendor commitments, or safety.
The Solution
Generator Source provided a full project cost explanation that included a detailed breakdown of labor, mechanical contractor fees, crane and rigging charges, transport costs, and fuel tank disposal coordination. The team also offered revised totals based on the portions of work the customer decided to move forward with and removed charges for work that was no longer required. Generator Source escalated the request to management to explore whether any additional cost reduction could reasonably be provided. The coordinator committed to follow-up once internal review was complete, ensuring the customer had clear, documented figures for communication with their client.
The Result
The manufacturing facility received complete cost transparency, revised totals for the remaining work, and reassurance that all markups had already been minimized. Generator Source helped the customer understand how vendor and mechanical labor costs were structured, which enabled them to manage internal approvals more effectively. By providing a clear breakdown and proactive communication, the customer felt supported through a high-pressure budget situation and maintained full confidence in the service partnership.
Why It Matters
Large generator removal or disposal projects often involve multiple vendors, unexpected mechanical requirements, and complex labor planning. Transparent billing prevents confusion, strengthens customer trust, and helps industrial clients stay aligned with their own bid commitments. Clear communication ensures that both safety and cost efficiency remain top priorities.
Need support on a complex generator project with multiple vendors and moving parts?
Generator Source provides transparent project planning, billing clarity, and full-service coordination for industrial and commercial facilities. Contact our project team for a detailed assessment or quote.